I had an exceptional experience working with Carol Falle of Neighbourhood Dominion Lending Centres. From start to finish, she demonstrated incredible professionalism, expertise, and dedication to securing the best possible mortgage for me. Her ability to explain complex financial details in a clear and concise manner made the entire process much less stressful.

Carol has a warm and approachable personality — which came across clearly even though we only ever communicated by email. Her patience, responsiveness, and proactive approach ensured every step was smooth and efficient. What truly set her apart was her commitment to understanding my needs and finding the perfect solution tailored to my financial situation.

I highly recommend Carol Falle to anyone looking for a knowledgeable, trustworthy, and genuinely kind mortgage broker. Her outstanding service and dedication made a significant difference in my home-buying journey!

S.O’Bumsawin – May 2025

We cannot express enough appreciation for the high level of service we received from Carol Falle, our mortgage broker. Navigating the mortgage process felt daunting at first, but with Carol’s help, it was incredibly easy to get through. She made everything feel simple and was remarkably efficient, always keeping us informed and on track. Beyond her professionalism, Carol was consistently kind and understanding, which made a significant difference during what could have been a stressful time. We wholeheartedly recommend her to anyone in need of a mortgage broker – you won’t find anyone better!

MP Taillon/MJ Denis – May 2025

“Carol was our mortgage broker, and she was absolutely superb! She detailed the process, walked us through the forms, and answered all our questions. She provided recommendations but wasn’t pushy with anything and got us a fantastic rate. I would recommend Carol to anyone looking for a great mortgage rate!”

A.Rowe & S. Hartford – Jan 2025

“Carol was professional, kind and very knowledgeable. She was easy to work with and made our transition from BC seamless and smooth. She worked really hard to get us a mortgage that suited us and we are grateful for her assistance.

We can’t recommend her enough! Thanks Carol!”

C.Miller & J.Gray  – June 2024

Buying a new home can be one of the most important decisions anyone can make. Getting the right mortgage is paramount. My wife Francine had dealt with Carol Falle of DLC The Mortgage Source for two mortgages and said how happy she was with Carol’s assistance. We agreed to contact Carol and move forward with obtaining a mortgage and hoping for a great rate. Francine was right about how wonderful a job Carol does as a mortgage broker. Carol was quick to respond to our needs and was always pleasant and understanding. Even with all of the paperwork we were required to provide, Carol helped with each step of the way. Carol was able to provide us with the best mortgage rate available and a mortgage that was right for us. We highly recommend Carol as a mortgage broker and you can be guaranteed she will be at your side throughout the process. She is always just a phone call away. We can’t say enough about the incredible job you did for us. We are happy in our new home and thank you so much for helping us get here.

 

P.Callaghan and F. Gagnon

Carol has been excellent to work with for our mortgage. Carol makes the process so easy and efficient. She is always available to answer questions and provides detailed responses to clarify any of the steps or forms. Carol checks in often through the process to make sure everything goes smoothly. I would highly recommend Carol to anyone looking for a new mortgage or a renewal.

S.Simoneau

 

“Carol made a difficult process much easier. She is diligent and kept me informed along the way. I highly recommend her services.”
M.Anderson – Orleans

We worked with Carol during the recent purchase of our home and she made the experience seamless. Her responses are always efficient and informative and she was always offering alternate ways to help with the process.
We hope to continue to work with her in the future and will absolutely be referring her to our friends.
Thank you again Carol!

T.Lavergne – Ottawa

I have had the pleasure of working with Carol on numerous occasions as we have entrusted her with our own financing needs. I have also personally referred many friends, family and clients to Carol to assist them with their mortgage financing, renewals, debt consolidation and refinancing. Carol provides exceptional service and is extremely knowledgeable in her field. She is very thorough, organized and provides a hands on approach to all her files. I would highly recommend her services. Carol is truly a pleasure to work with.

S.Braz

I recently purchased my first income property, and am grateful to have been recommended (and to have worked with) Carol for this endeavour. On our very first call, it was instantly clear that she was the type of agent who takes the time to consider her client’s context and needs. She was patient with my many questions, offered sage advice about levels of risk, and ultimately provided me with the right option for my purchase.

We worked together in a market rife with bidding wars and I also wanted to make the purchase within a short time window, so I didn’t make it an easy task for Carol! Her availability, no matter the time crunch, to verify whether I could bid on a property was incredibly helpful. She kept “her finger on the pulse”, and even offered me a renewed quote when mortgage rates changed over the course of my property search.  When I finally found my winner, the chaotic pace of the closing process and paperwork made it so that there was an error in the payment schedule on record. Without hesitation, Carol was swift to take corrective action.

Carol is a shrewd and discerning professional whom I will no doubt rely on for future purchases, and whom I would happily recommend to others!”

“Deepa” – Ottawa

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